Legal Documents

Khal88 Privacy Policy

Your personal data matters most to us. Everything about how khal88 collects, uses, and protects your information is clearly laid out here.

Last Updated: January 1, 2026

1. Introduction & Consent

Your privacy is our top priority at khal88.app. This Privacy Policy explains what information we collect while you use the khal88 platform, how it is used, and how your data is kept secure.

By using the khal88 website or app, you are agreeing to this Privacy Policy. This policy is part of our Terms & Conditions Should be read alongside, as both together ensure your protection.

Our Commitment: khal88 never sells your personal data to third parties. Your information is used solely to improve the quality of our services.

This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. We believe transparency is the foundation of trust, which is why we aim to explain everything to you in plain, simple language.

2. What Information We Collect

When you register and use our services on the khal88 platform, we collect the following types of information:

Types of Data Example Mandatory
Identity Information Name, date of birth, gender Yes
Contact Information Email, phone number Yes
Identity Verification Documents National ID card, passport Yes
Financial Information Mobile banking number, transaction history Yes
Device & Technical Information IP address, browser, operating system Automatic
Usage Behavior Game history, login times, session data Automatic

All information provided during registration must be accurate and up to date. Providing incorrect information may result in account termination. If you need to update your details, please contact our support team.

Note: Some information is collected automatically when you browse khal88. This data is used to improve site performance and security.

3. Use of Information

Khal88 uses collected data only for specific, legitimate purposes. We use your information for the following reasons:

  • Account Management: Managing registration verification, login security, and account settings.
  • Payment Processing: Processing deposit and withdrawal transactions securely.
  • Identity Verification: Completing the KYC process for age verification and fraud prevention.
  • Customer Support: Responding to your questions, complaints, and support requests.
  • Personalization: Suggesting games and offers tailored to your preferences and behavior.
  • Promotions & Offers: Sending you relevant bonuses and promotions with your consent.
  • Security Assurance: Detecting and preventing suspicious activity.
  • Legal Obligations: Complying with regulatory guidelines and legal requirements.
Withdrawal of Consent: You can opt out of marketing communications at any time. However, data required for account management and legal purposes will continue to be used.

4. Information Sharing & Disclosure

Khal88 never sells your personal data. However, limited sharing may occur in specific circumstances:

  1. Payment Providers: Necessary information is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket to process transactions.
  2. Identity Verification Services: Documents may be shared with authorized verification agencies to complete the KYC process.
  3. Law Enforcement Agencies: Data may be disclosed on the basis of a valid legal order or government directive.
  4. Technology Partners: Limited data may be shared with selected technology service providers for site operation and security purposes.
Important: All third parties are legally obligated to comply with khal88's privacy standards and may not use your data for any other purpose.

5. Cookies & Tracking Technologies

Khal88 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your experience on the site.

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functionality Cookies: Used to remember your preferences such as language, theme, and settings.
  • Analytics Cookies: Helps us understand which pages on the site are visited most frequently.
  • Marketing Cookies: Used to show you relevant offers based on your preferences.

You can control or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit the functionality of the site.

6. Data Security Measures

Khal88 uses industry-leading technology and practices to keep your data secure. Our security framework is as follows:

  • 256-bit SSL/TLS encryption — all data transfers are fully encrypted.
  • Data protection secured by AES-256 encryption.
  • Providing two-factor authentication (2FA) functionality.
  • 24/7 security monitoring and detection of unusual activity.
  • Regular third-party security audits and penetration testing.
  • Staff data protection training and strict access controls.
What to Do in a Security Incident: In the event of a security breach, khal88 will notify affected users within 72 hours and take immediate steps to resolve the issue.

7. Data Retention Period

Khal88 does not retain your data longer than necessary. Below is a breakdown of data types and their retention periods:

Types of Data Retention Period
Account Information 5 years after account closure
Transaction Records Up to 7 years as required by law
Cookies & Session Data 30 days to 1 year
Support Chat History 2 years
Marketing Consent Until consent is withdrawn

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

8. Your Data Rights

As a khal88 user, you have several important rights over your own data. We fully respect all of these rights:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may request that the use of your data be restricted in certain circumstances.

Right to Data Portability

You may request a copy of your data in a structured format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

9. Protection of Minors

Khal88 is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process data from minors.

Every user's age is verified at the time of registration. If we have reason to believe that an account holder is a minor, the account will be suspended immediately and a detailed verification process will begin.

A note for parents: If you discover that your child has created an account on khal88, please contact our support team immediately. We will act promptly and reverse any transactions that may have occurred.

10. Policy Changes

Khal88 reserves the right to update this Privacy Policy at any time. For significant changes, we will:

  • We will send notifications to your registered email address.
  • We will display a clear notice on the app or website.
  • We will provide sufficient notice before any changes take effect.

Continued use of khal88 after any changes have been made will be considered your acceptance of the updated policy. Please review this page regularly.

11. Contact & Complaints

Contact us for any privacy-related questions, complaints, or requests to exercise your rights:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the website and app
  • Response time: typically within 24 hours
Our Commitment: We are required to respond to any privacy-related request within 30 days. For complex cases, this may take longer, but we will keep you informed throughout.

Why khal88 Trustworthy?

When it comes to protecting your data, we don't just talk — we take real action.

SSL Encryption

Every transaction and data exchange is fully secured with 256-bit SSL technology.

KYC Verification

Every account undergoes identity verification, which helps prevent fraud and unauthorized access.

No Sale of Data

Khal88 will never sell your personal data to third parties — that is our commitment.

Two-Step Verification

Enable 2FA to add an extra layer of security to your account and make every login safer.

Instant Alerts

You will be notified immediately via email and in-app notification if any suspicious activity is detected on your account.

Data Control

Update your marketing preferences and data usage choices at any time from your account settings.

Your data is safe — get started now

You now know about khal88's strict Privacy Policy. Open an account with confidence and enjoy safe gaming.

বাংলা